Privacy Policy

Last Updated: September 2026

1. Information We Collect

Limyè Foundation collects personal information you provide when you submit housing intake applications, contact inquiries, or subscribe to communication alerts. This may include:

  • Contact details: Name, phone number, email address, physical mailing address.
  • Intake details: Housing preferences, accessibility requirements, emergency contact information.
  • Technical telemetry: IP address, submission timestamp, browser user-agent, and source URLs.

2. Mobile Phone Information & 10DLC Compliance Guarantee

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

3. How We Use Your Information

We use the information we collect solely to:

  • Process, coordinate, and review housing applications and supportive services.
  • Communicate status updates, appointment confirmations, and service schedules.
  • Maintain required compliance and auditing records under TCPA, CTIA, and state regulations.
  • Enhance the accessibility and security of our web infrastructure.

4. Security of Information

We implement industry-standard encryption, strict access controls, and secure Cloudflare edge architecture to protect your personal and intake records. Access is restricted to authorized case coordinators and foundation personnel.

5. Opt-Out & Contact Details

You may opt out of SMS communications at any time by replying STOP to any message, or by emailing [email protected] with the subject "Opt Out".