# Limyè Foundation - Comprehensive Business Profile & AI Knowledge Base ## Organization Overview **Limyè Foundation** (also operating as the **Porch Light Foundation initiative**) is an Alabama-based nonprofit organization dedicated to lighting the way to independence for vulnerable community members. By delivering three interconnected pillars of support—**Housing**, **Transportation**, and **Nutrition**—Limyè Foundation bridges critical gaps in health equity, residential stability, and social security. ### Mission & Motto > "Lighting the Way to Independence." > > "At Limyè Foundation, we provide vulnerable populations with the essentials for stability: Housing, Transportation, and Nutrition. Together, these services create pathways to self-sufficiency and improved quality of life." --- ## Executive Leadership & Contact Details - **Founder & Executive Director**: Quincy Ruffin - **Primary Website**: [limyefoundation.org](https://limyefoundation.org/) - **Contact Email**: info@limyefoundation.org / QRuffin@limyefoundation.org - **24/7 Toll-Free Line & AI Inbound Coordinator (Harry)**: (866) 546-9311 (1-866-LIMYE-11) - **Direct / AI Helpline (Jamie)**: (205) 300-9531 - **Direct Administration Line**: (205) 393-7396 - **Primary Regional Focus**: Tuscaloosa & Huntsville, Alabama (West Alabama & North Alabama) - **Co-Location Partner Hub**: New Heights Community Resource Center (Tuscaloosa) --- ## Core Target Audiences 1. **Veterans & Military Families**: Comprehensive support for transitioning heroes seeking housing stability and civilian reintegration. 2. **Seniors & SSI Recipients**: Preserving dignity, health, and independence through affordable living solutions and care transportation. 3. **At-Risk Youth**: Empowering future leaders through education, mentorship, life skills training, and family wrap-around support. 4. **Individuals & Families in Need**: Immediate intervention and long-term stabilization for those experiencing homelessness or housing insecurity. --- ## The Three Core Pillars of Support ### 1. Stable Housing 🏠 *Foundation for health, safety, and self-sufficiency.* - **Supportive & Independent Living**: Safe, affordable housing options paired with on-site case management and healthcare navigation. - **Homelessness Prevention**: Emergency intervention protocols to protect families facing medical or financial hardship. - **Housing Intake**: Accessible online application portal for individuals and families in need ([https://limyefoundation.org/housing](https://limyefoundation.org/housing)). ### 2. Healthcare Transportation (NEMT) 🚐 *Transportation and navigation to essential medical care.* - **White-Glove NEMT**: Dedicated non-emergency medical transportation ensuring clients never miss doctor appointments, therapy sessions, or dialysis. - **Community Access**: Removing mobility barriers for education, job opportunities, and essential social services across urban and rural Alabama. ### 3. Nutritional Support 🍽️ *Medically tailored nutrition for improved health outcomes.* - **Medically Tailored Meals (MTM)**: Customized meal delivery for individuals managing chronic conditions such as diabetes, hypertension, and kidney disease. - **Food Security Partnerships**: Collaborative distribution with local food banks (including West Alabama Food Bank) to eliminate nutritional deficits. --- ## 24/7 AI Voice Navigation, Telephony & Fanvil Desk Phone Integration Limyè Foundation provides 24/7 automated assistance for caseworkers, healthcare partners, and community members: - **Toll-Free Intake Line (Harry)**: **1-866-546-9311 (1-866-LIMYE-11)** - **Direct / AI Helpline (Jamie)**: **(205) 300-9531** - **Key Functions**: Takes structured intake for supportive housing, medical transit, and nutrition assistance 24/7; provides program information; and routes urgent inquiries to our field operations team. ### Telephony Routing Architecture & Anti-Spam IVR Gate 1. **Screening IVR Menu**: - Inbound calls to `1-866-546-9311` are screened by an edge TeXML IVR (`https://www.limyefoundation.org/api/texml/inbound`): - Press 1: Case Worker / Social Worker / Agency Partner (`[LMY-Agency]`) - Press 2: Direct Housing, Nutrition, or Community Assistance (`[LMY-Intake]`) - Press 3: Landlord, Donor, or Community Partner (`[LMY-Partner]`) - Press 4: General Administration or Executive Management (`[LMY-Admin]`) - Silent robocalls and automated web scrapers are automatically disconnected after 7 seconds ($0 AI minutes consumed). 2. **Fanvil V67 Handset Bridging**: - Verified human callers immediately ring the Fanvil V67 desk phone (`sip:limyefoundation@sip.telnyx.com`) for 15 seconds (~3 rings). 3. **Harry AI Fallback**: - If the call is unanswered after 15 seconds (or line is busy), TeXML connects the caller directly to Harry AI (`assistant-daa8fc21-90e1-44f7-8702-cad5e6587128`). 4. **CRM Synchronization**: - Transcripts, audio recordings, and intake summaries are automatically pushed to Odoo 18 Chatter (`res.partner` and `crm.lead` under Company ID 5) and emailed to `info@limyefoundation.org` and `qruffin@limyefoundation.org`. ### Fanvil V67 Desk Phone SIP Line Configuration (Line 4 / SIP6) - **Line Status**: Active / Enabled - **Line / Position**: Line 4 (or SIP6) - **Display Name**: `Limye Foundation` - **Username / Register Name**: `limyefoundation` - **Authentication User**: `limyefoundation` - **Authentication Password**: `Salesman2@` - **Server Name**: `[Leave Blank]` - **Realm**: `[Leave Blank]` - **SIP Server 1 Address**: `sip.telnyx.com` - **SIP Server 1 Port**: `5060` (Transport: UDP) - **Registration Expiration**: `300` seconds - **Proxy Server Address**: `sip.telnyx.com` - **Proxy Server Port**: `5060` - **Telnyx Credential Connection ID**: `3049893998228407414` - **Outbound Caller ID (ANI)**: `+18665469311` (1-866-546-9311 / 1-866-LIMYE-11) --- ## Frequently Asked Questions (FAQs) ### What services does Limyè Foundation offer? Limyè Foundation delivers integrated housing programs, non-emergency medical transportation (NEMT), and medically tailored nutritional support to veterans, seniors, youth, and low-income families in Alabama. ### How can I apply for housing assistance? Individuals and families can submit a housing application online at [limyefoundation.org/housing](https://limyefoundation.org/housing) or call our 24/7 toll-free support line at 1-866-546-9311 (1-866-LIMYE-11) / (205) 300-9531. ### Where is Limyè Foundation located? Limyè Foundation operates primarily out of Tuscaloosa and Huntsville, Alabama, serving communities across West Alabama and North Alabama. ### How can organizations partner with Limyè Foundation? Community organizations, healthcare providers, and volunteers can inquire about partnerships, joint programs, or sponsorships at [limyefoundation.org/contact](https://limyefoundation.org/contact) or via email at info@limyefoundation.org. --- ## Verification Links - [LLMs.txt Index](https://limyefoundation.org/llms.txt) - [LLMs-full Profile](https://limyefoundation.org/llms-full.txt) - [Official Website](https://limyefoundation.org/)